Customer Favorites

About us

At MASAPETS, we’re on a mission to make life better for pets — and simpler for the humans who love them.

We design and curate thoughtful, high-quality pet essentials that support your fur-family’s health, happiness, and daily comfort. From feeding to playtime (and everything in between), we believe the best products are the ones that combine smart design with real care.

Because pets aren’t just pets — they’re family.

And they deserve better, every day.

MASAPETS is a brand operated by Blue Masa FZE, a licensed e-commerce company registered under Sharjah Publishing City Free Zone, United Arab Emirates.

Trade License No.: 4424079

All operations, orders, and transactions on this website are managed by Blue Masa FZE in full compliance with UAE commercial regulations.

F.A.Q

Where do you ship?

We ship all around the world

How long will it take to receive my order?

This depends on whether it is an International or a Domestic order. All orders within the U.S. are considered domestic orders and they are shipped and delivered within 2-5 business days. Please see International Orders for more details.

How can I track my order?

We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at customercare@masapets.store

How can I get a refund for my order?

We stand behind our product with a 30-day satisfaction guarantee.
If you’re not happy, just reach out — we’ll make it right.

Can I order as a gift for someone else?

When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.