Track Your Order
We know how excited you are to receive your order — and we’re just as excited to get it to you!
Once your order has been processed and shipped, you’ll receive a confirmation email with your tracking number and link.
Didn’t get the email?
Please check your spam/junk folder, or contact us at:
customercare@masapets.store
Track Manually
If you already have your tracking number, you can track your shipment directly via:
Just paste your tracking number and get real-time updates!
When to Expect Tracking Info
- Processing time: 1–2 business days
- Shipping time (USA): 2–3 business days (Fast US Shipping 🇺🇸)
- Your tracking link will become active once the package is scanned by the courier.
Still Have Questions?
We’re here to help! Just reach out to our support team, and we’ll make sure you’re taken care of.
customercare@masapets.store